LAST UPDATED: MAY 12, 2026
How we collect, use, and protect your information
Vertura Payments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services, website, or mobile applications.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, business name, business address, and tax identification number (EIN or SSN for sole proprietors).
- Financial Information: Bank account details, payment card information (processed securely through our payment processors), and transaction history.
- Business Information: Business type, industry, sales volume, and merchant statements for underwriting and pricing purposes.
- Technical Information: IP address, browser type, device information, and usage data when you interact with our website or portal.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our payment processing services
- Process transactions and send related information
- Underwrite and approve merchant accounts
- Communicate with you about your account, updates, and support
- Comply with legal and regulatory requirements (including KYC/AML)
- Prevent fraud and enhance security
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Payment processors and financial institutions necessary to complete transactions
- Service providers who assist us in operating our business (under strict confidentiality agreements)
- Legal and regulatory authorities when required by law
- Successor entities in the event of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures, including PCI DSS compliance, encryption, and regular security assessments. However, no method of transmission over the internet is 100% secure.
IMPORTANT DISCLAIMER: To the maximum extent permitted by law, Vertura Payments and Vertura Group, including their officers, directors, employees, and agents, shall have no liability for any loss, damage, or unauthorized access to your data arising from circumstances beyond our reasonable control, including but not limited to third-party breaches, force majeure events, or your failure to maintain the confidentiality of your account credentials.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at info@verturagroup.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates the most recent changes.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Vertura Payments
2709 N Hayden Island Dr, STE 116493
Portland, OR 97217
Email: info@verturagroup.com
Phone: (214) 761-8325
FINAL LIABILITY DISCLAIMER: VERTURA PAYMENTS AND VERTURA GROUP MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION PROVIDED. IN NO EVENT SHALL VERTURA PAYMENTS, VERTURA GROUP, OR ANY OF THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS PRIVACY POLICY OR YOUR USE OF OUR SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.